Dutch Brothers Granite - Professional Countertops

Dutch Brothers Granite - Professional Countertops

 

Dutch Brothers Granite

 

Frequently Asked Questions

 

 

 

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How long does this process take from start to finish?

Why is there such a variation in the prices of natural stone?

What is the difference between 2cm and 3cm countertops?

Does all stone actually come from Italy?

Why should we approve our natural stone slabs before you fabricate them?

Do you handle tearing out my old countertops, or do I need another contractor to do this?

Do I need to hire a plumber to disconnect my sink?

Can I re-use my existing sink?

How do I maintain my granite countertops?

Do I need to use a cutting board on my granite countertop?

What happens if I scratch my solid surface countertop?

Why is it so important to seal my natural stone countertops?

 


 

How long does this process take from start to finish?

Due to the variations in the rooms where we work, all jobs are unique.  One of the biggest impacts on the work schedule is the availability of your chosen material.  Once your material is available, we can estimate the number of working days to complete your project.

 

Average slabs take about two weeks to go through templating, fabrication and installation.  Projects including custom edges and projects requiring more than 100 square feet of fabrication tend to take longer.  Typically, the average kitchen takes about two days to install.

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Why is there such a variation in the prices of natural stone?

There are many factors affecting the price of stone; mainly availability, supply and freight.  Some stones are readily accessible, while others may exist in remote locations where transportation is difficult.  Due to weather, some natural stones are only accessible during certain times of the year.

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What is the difference between 2cm and 3cm countertops?

These dimensions refer to the thickness of the stone.  2cm countertops are 3/4" thick and are typically laminated to form a 1-1/2" edge.  2cm countertops must be installed over a sub-top support.

 

3cm countertops are 1-1/4 inches thick.  Typically they don't have a laminated edge.  3cm counters don't require a sub-top support unless you choose a laminated edge.  In this case, your cabinets MUST be level.

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Does all stone actually come from Italy?

Not at all.  In the past, natural stone was processed in Italy.  Upon completion, the stone slabs were labeled, "Made in Italy."  Because of that label, consumers were fooled into believing that natural stone originates in Italy.  Natural stone is found worldwide.  Currently, Brazil is the leading exporter of granite. 

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Why should we approve our natural stone slabs before you fabricate them?

You make an important investment in your natural stone countertops.  We want you to be completely satisfied with your choice of material before we fabricate and install your new countertops.

 

Just like wood, natural stone is created by nature.  Natural stone comes out of the ground.  Just as wood has natural grains and knots, each slab of natural stone has unique variations in color, shading, and texture, in addition to natural pits, dry veins, and fissures.

 

Due to the nature of stone fabrication, we cannot guarantee that a specific slab, or part of a slab, from your selected material will be used or avoided in a particular area of your installation.  The dimensions of natural stone slabs vary.  The layout of your countertop area will determine the number of seams you will have and their locations.  All seams will be visible to the eye and to the touch.  

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Do you handle tearing out my old countertops, or do I need another contractor to do this?

Options for tear-out of your old materials can be discussed.  If we can't handle it directly, we have reputable contractors who can accomplish the job.

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Do I need to hire a plumber to disconnect my sink?

We'll take care of simple work regarding disconnecting your sink.  We also have plumbing packages available.  We work hand-in-hand with plumbers so that once your countertops are installed, you have plumbing ASAP.

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Can I re-use my existing sink?

Yes you can, but we strongly recommend that you don't.   The countertop installation process provides the perfect opportunity to update/replace your existing plumbing fixtures.  In addition, once the countertops are in place, it will be virtually impossible to replace it later.

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How do I maintain my granite countertops?

Natural stone countertops are so popular in commercial and residential installations because they are so durable and easy to maintain.  The stone you install today will stay beautiful and functional for generations with very little maintenance.

 

You SHOULD:  seal your countertops annually, clean your countertops with ammonia-free Windex and dry them with a Terrycloth towel, buff them with "000" steel wool to remove difficult grime, and do only light cutting on the granite surface.

 

You SHOULD NOT:  use harsh or abrasive detergents, leave acidic liquids on the surface for extended periods of time, or leave wet rags or sponges laying directly on the surface for extended periods of time.

 

Please contact us with any other care and maintenance questions.

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Do I need to use a cutting board on my granite countertop?

Although your countertops will not be hurt, we don't advise that you do any cutting on your granite surface.  Granite is much harder than metal, which results in the quick dulling of your kitchen knives.

 

Granite is an igneous rock which makes it impervious to damage from common household kitchen acids like vinegar, soft drinks, and citrus drinks.  Granite also stands up to heat very well.  Placing a hot pot directly from the stovetop onto your granite counter will not hurt it.

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What happens if I scratch my solid surface countertop?

Solid surface countertops are repairable.  Our quality repairs are virtually unnoticeable once they are complete.

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Why is it so important to seal my natural stone countertops?

Natural stone is porous, so it is susceptible to staining.  The use of a sealer will not prevent stains, but it will provide you with reaction time to clean the stone.  All natural stone countertops that we install are sealed before they reach our facility, once again during the fabrication process, and a third time during the installation. 

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Professional counter top installation in the Phoenix Arizona area, including:

 

East Valley:  Ahwatukee, Apache Junction, Chandler, Fountain Hills, Gilbert, Mesa, Queen Creek, Rio Verde, Scottsdale, Sun Lakes, and Tempe

 

West Valley:  Anthem, Avondale, Buckeye, Glendale, Goodyear, Laveen, Litchfield Park, Peoria, Surprise, and Tolleson

 

Professional counter top installation statewide in Arizona, including:  Forest Lakes, Flagstaff, Heber, Overgaard, Payson, Pinetop-Lakeside, Prescott, Show Low, Sedona, and Tucson

 

 

 

 


 

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Dutch Brothers Granite

Office 480.777.TOPS (8677)

Fax 480.839.1464

info@dutchbrothersgranite.com

R.O.C. 242014

 

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